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Tag Archives: Asterisk PBX
Quick Hacks: Asterisk account codes, Ruby programming, and the Freshbooks API
I put together a quick hack last night that will help with managing truant accounts on JKL5′s “Cloudphones” SMB VoIP PBX. Ostensibly, it’s a pre-paid service for small to medium businesses, as well as a couple of residential customers. However, we have a couple of problem accounts that require checking on the accounts payable report followed by a few nagging emails to get to pay their bills at the 45 day mark. In each trunk and phone configuration, I have the customer’s …
Posted in Information Technology, JKL-5 Group, Programming, Telephony
Tagged Asterisk PBX, Cloudphones, JKL5, Ruby 1.9.x
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Clever Call Recording With Asterisk PBX
In addition to being an author, I’m also a telecom/ linux geek. Someone recently posted on “StackOverflow” that they couldn’t find a good “how-to” on call recording for Asterisk PBX systems. I’m not convinced they looked too hard, but I figured it would not take me too long to post one up. This works with both Asterisk 1.4.x and Asterisk 1.8.x. YMMV on other revs. Please note that this post is written for someone that has a basic understanding of …
Posted in Information Technology, JKL-5 Group, Telephony
Tagged Asterisk PBX, Dialplans, Examples, JKL5, Macros, Shell Scripts
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Recovery In Progress
Well, my day went sideways this morning… a customer called at 8am to tell me his office had a fire and his server closet with his firewall and PBX got sprinklered to death. I’m getting a disaster system set up for them on one of my Cloudphones PBXs and then spending the afternoon mapping out next steps. This is going to be one of those times where 20/20 says that if the customer had prepped the disaster recovery plan in advance, …
Posted in Information Technology, JKL-5 Group
Tagged Asterisk PBX, Cloudphones, disaster recovery, JKL5, Office Networks
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