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Tag: F.AST.Q

FAQ – Frequent Asterisk Questions – #4

Post Views: 5,153 Introduction I’m a contributor at StackOverflow, answering questions concerning the Asterisk PBX system.  These types of questions, at their core, are part of my bread-and-butter work.  I’ve been working with Asterisk since 2004 and have personally deployed it successfully in 10 different countries under a wide variety of circumstances and use-cases. Q: I have weekly conference calls for staff.  Can Asterisk call the conference participants and add them automatically at the start of the meeting? For this to work, we need to solve a puzzle in three parts.  One of those things I tell my customers all the time is that if they can dream it up, we can get Asterisk to do it for them.  This is a classic example of what I mean. First, you need to…

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FAQ – Frequent Asterisk Questions – #3

Post Views: 419,594 Introduction I’m a contributor at StackOverflow, answering questions concerning the Asterisk PBX system.  These types of questions, at their core, are part of my bread-and-butter work.  I’ve been working with Asterisk since 2004 and have personally deployed it successfully in 10 different countries under a wide variety of circumstances and use-cases. Q: What Guidelines  should I follow to set up an IVR with Asterisk? IVR design in Asterisk is not difficult, but there is a bit of a “learning cliff” associated with getting your first Asterisk server up and running.  Once you are that far, then you can consider taking on an Interactive Voice Response (IVR) system. I cannot stress enough that call quality is everything. Pay to have professional grade recordings done for your IVR prompts and your announcements.…

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FAQ – Frequent Asterisk Questions – #2

Post Views: 329 Introduction I’m a contributor at StackOverflow, answering questions concerning the Asterisk PBX system.  These types of questions, at their core, are part of my bread-and-butter work.  I’ve been working with Asterisk since 2004 and have personally deployed it successfully in 10 different countries under a wide variety of circumstances and use-cases. However, there are a few things that are just “nice to have” in the tool-kit for a starting AST PBX admin.  So, I’m going to post a few of them on my blog.  It’s paying forward for a lot of the help I’ve gotten over the years. Q: Can I “rimshot” a call to my mobile phone? Yes. This is very straight forward.  We do it for some of our customers on our Cloudphones platform, in fact.  A…

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FAQ – Frequent Asterisk Questions – #1

Post Views: 303 Introduction I’m a contributor at StackOverflow, answering questions concerning the Asterisk PBX system.  These types of questions, at their core, are part of my bread-and-butter work.  I’ve been working with Asterisk since 2004 and have personally deployed it successfully in 10 different countries under a wide variety of circumstances and use-cases. However, there are a few things that are just “nice to have” in the tool-kit for a starting AST PBX admin.  So, I’m going to post a few of them on my blog.  It’s paying forward for a lot of the help I’ve gotten over the years. Keep A Call Alive Past Hangup A common requirement is to do something after the call ends.  Maybe run an AGI program to update a database for billing, or marketing. The…

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