Skip to content

Tag: Customer management

Consulting Blues – The Expensive Customer

Post Views: 193 Recently I put a bid forward on a “Request For Quotation” (RFQ) as part of my telecom consulting job.  Unfortunately, the potential customer’s RFQ was essentially “go watch this YouTube video, and build something like that.  It should be easy, so I only want to pay $200”. The video was essentially someone talking about a proof-of-concept project they had done.  None of the back-end infrastructure was discussed; it was apparently Asterisk based, and used a database of some kind to hold the relevant data.  Nor did the potential customer give any indication if they even owned their own phone system or what database technology they wanted used. I sent in a “back-of-the-envelope” price tag based on the notion that I’d have to do everything from scratch, and…

Leave a Comment